Planning a trip today can be confusing and time consuming. Our concierge service not only arranges your hotel, but we are also able to save you money with upgrades, VIP access, special rates and expert travel advice. Call our free concierge service on 1800 908 254 and one of our travel experts will be happy to assist you with your booking.
1: TheR8 will go that Extra Mile for you
TheR8 works for you and we will do everything we can to meet your travel needs. Travel can be a headache, or it can make you feel alive — we know which one we’d prefer. If you’ve got a question or a special request, our concierge service team is always ready to help. When your concierge books, we contact the hotel, we let them know that a VIP guest is arriving, and we try to squeeze out as many extras out of the hotel on behalf of that client, as possible. Whether it’s a bottle of wine on arrival, a welcome gift, Meet and greet with the general manager, free breakfast, anything to make your stay a perfect stay.
Our free concierge service is what’s unique about TheR8. We will go that extra mile for you, at no cost, because your traveling experience is our only concern. After you booked, we scour the global market place for any cheaper rates, and if we find one, we automatically process a refund back to your card, without you even having to ask. This just shows that we are not here just to give you one price and take the sale. We know that the market is fluctuating, prices are dynamic and they’re changing all the time and we always want to get our customers the best price possible within a 24h window of booking.
3:You don’t need to handle delays or cancellations
If you book on an online travel site, the after sales service is quite minimal and confusing. You could be transferred to an overseas call center and the service may not be up to your own standards. If you have cancellations or changes, you can deal directly with your personal travel concierge so you don’t have to have the stress. You only have to look forward to your travel and relax knowing that you are in safe hands.
As much as we think we are experts because we’ve booked our weekend break online, business travel tends to be a bit different. Knowing that you have a team of travel experts on hand to help you, whenever you need them, is worth it’s weight in gold. You might be quite happy booking your weekly trip to London and back, but when you need something a bit more complex, it’s a comfort to know that you can easily speak with a travel concierge who can help you out.
5: We know if you’re getting a good deal
For a familiar route, you may know what is a good deal for the journey but when it comes to somewhere that you’ve never been before or seasonal fluctuations in price, how do you know it’s good value? Our travel concierges have the skills, experience and knowledge to find you the best deal every time.
6:You can talk to us, 24 hours a day, 7 days a week
So the Internet can be accessed 24 hours a day but the websites’ helplines are usually limited to certain hours. With our concierge service, there is an emergency out of hours service just in case you end up stuck somewhere and need a hotel as soon as possible. Being able to talk to your travel concierge to clarify details or make changes also takes out the complexity for your travel.
P: 1800 908 254